Marketing, Communications and the Media

Members of the news media are welcome to call the Marketing and Communications department for information about our hospital, press releases, and calendar listings. We also invite inquiries about medical topics and will work to put you in touch with an expert who can address the subject.

Contact information

Marketing and Communications Department
520 West I Street
Los Banos, CA 93635
Phone: (209)826-0591 Extension 293, FAX: (209) 827-5807

Policies and Procedures

The following guidelines are designed to help the Marketing and Communications department best meet the needs of the media. The federal Health Insurance Portability and Accountability Act (HIPAA) adds federal protection to patient privacy rights. These HIPAA privacy regulations strictly limit what patient information hospitals may share with the news media.
• All news media inquiries, in or outside of regular business hours, should be directed to the Marketing and Communications department.
• The Marketing and Communications department keeps a record of all media requests.
• The Marketing and Communications department connects members of the media with appropriate sources within the hospital for comment.
• A Marketing and Communications staff member must accompany members of the news media during all on-site interviews to maintain patient confidentiality. Please make arrangements with Marketing and Communications prior to arriving at the hospital.
• Reporters are requested to identify Memorial Hospital Los Banos by its full name. The full name and title of staff members should be used.